Policies

Late Policy

Please arrive at least five minutes before your scheduled appointment time in order to ensure a full massage session.

If you are a new client, then you will need to arrive 10 minutes early to fill out paperwork.

Clients arriving late will receive the rest of their appointment time and will be charged for the full scheduled appointment time. Clients arriving more than 15 minutes late will be rescheduled.

Cancellation Policy

Cancellations less than 24 hours before session will be charged 25% of the scheduled service; less than 12 hours will be charged 50%.

If you do not call to cancel your appointment or do not show up for your scheduled appointment, you will be charged 100% for the scheduled service.

Sick Policy

Both therapists and clients are vulnerable to infection from contagious illnesses. If you come in sick, it can worsen your condition. Please reschedule your appointment if you are feeling unwell. Clients with any of the following illnesses, or any other contagious illnesses not listed, will be rescheduled: Vomiting, fever, cold, influenza, diarrhea, measles, mumps, rubella, chicken pox, head lice, scabies, impetigo, meningitis, conjunctivitis, hepatitis A, thrush, polio, ringworm of the body, feet or scalp, meningococcal disease, and whooping cough.

Privacy Policy

Beni Massage and Wellness collects your information when needed to identify you, such as when scheduling an appointment, filling out a new client form, or filling out a survey. This information may include your name, birth date, e-mail address, mailing address, and telephone number. Béni Massage and Wellness will never disclose your personal information to other companies.